Benefits Coordinator

Job Description

Benefits Coordinator (Brazil)

PEOPLE TEAM
What We Do
Our People teams – which include our pillars of HR, People Strategy, Rewards, Talent Acquisition, and Employee Engagement & DEI – help grow and develop our talented organization. We find, hire, and support the passionate people who will shape and build our company. We believe people do their best work when they're happy and challenged, so we work to make Epic a place where we continually strive to do right by our community and customers.
What You'll Do
Epic Games is searching for an exceptional Benefits Coordinator to join our global Benefits team. In this role, you will develop and utilize a comprehensive understanding of non-US benefits administration (with a focus on Brazil), provide excellent service as a point of contact across the company, troubleshoot diverse challenges, and assist with day-to-day benefit plan operations. By doing so, you will play a critical role in ensuring the health and wellness of our global team.
In this role, you will
• Be the first point of contact, addressing and escalating day to day benefit inquiries from Epic's employees in Brazil
• Perform new hire benefits orientation meetings and coordinate benefits enrollment (new hires, terminations, etc.)
• Coordinate with, support and partner with key internal and external stakeholders to ensure effective and efficient benefit plan administration (health and dental insurance, pension, transportation and meal vouchers, etc.)
• Communications, billing and invoicing support
• Ongoing assistance with required medical exams (admission, dismissal, and periodic exams
• Maintain digital storage of plan documents and employee resource while maintaining HIPAA/GDPR/LGPD compliance
• Language proficiency in both Portuguese and English
What we're looking for
• Excellent interpersonal skills. We pride ourselves on timely, responsive, accurate, and thorough service
• Collaboration, to be successful, we work together and partner with numerous stakeholders every day
• Detail-oriented, with exceptional organizational and time management skills
• Trust, we regularly deal with sensitive information and confidentiality is paramount
• Flexibility to manage ambiguity, pivot, and adapt to evolving business or client needs
• Comfort with a fast-paced work environment
• 2 years or more of relevant benefits administration experience with a focus on Brazil benefits
• Understanding of standard regulations and compliance practices related to benefit plans
• Familiarity with an HRIS (we use Senor in Brazil and Workday in other locations)
• Excel or Google Sheets experience

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-j6zzo0-35-215-184-102-42 in your application.