Venues, Premium Sales and Service Coordinator

Job Description

THE JOB
Across multiple live music venues, the Premium Seat Sales team is responsible for generating premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).
WHAT THIS ROLE WILL DO
• Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
• Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service
• Oversee and maintain accounts receivable
• Assist in maintenance of client relationships
• Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service
• Manage client tickets using Archtics
• Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)
• Coordination of on-site premium experiences program responsibilities and client services for concert events
• Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
• Conducts cold calls and prospecting for new clients
• Assists in implementing marketing strategies with Director of Premium Sales and Service
• Performs other duties as assigned by management
• Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator
WHAT THIS PERSON WILL BRING
• Associate's degree required; Bachelor's degree preferred
• Creative problem-solving skills
• Excellent customer service and communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Ability to work in a team setting
• Ability to anticipate nthe eeds of VIP clientele
• Commitment to excellence
• Minimum 1-2 years of relevant business experience
• Social media savvy is a plus
• Some experience in hospitality and/or entertainment preferred
• Computer proficiency: Excel, Word, Power Point
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

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The expected compensation for this position is:
$20.00 USD - $25.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-k2b34q-35-215-184-102-42 in your application.