Procurement Operations Analyst

Job Description

PROCUREMENT
What We Do
Our Procurement team establishes and maintains the supplier partnerships required to scale our growing company. Our team includes experts in strategic sourcing, procurement operations, and procurement technology. Together, we are responsible for supporting all global business units to achieve corporate objectives
What You'll Do
You will be responsible for supporting the company through the effective execution of global S2P processes, specifically in support of our Tech Services business area, by serving as the central point of contact for stakeholders, vendors, and internal teams. In addition, day-to-day operational responsibilities will include, but are not limited to, spend approvals, purchase requisitions, and purchase order creation, contract execution, and supplier invoicing support/resolution. The ideal candidate will be adept at earning trust with the procurement team and with business partners, passionate about process improvement and operational excellence, highly organized, proactive, solutions-oriented, and acutely focused on customer experience.
In this role, you will
• Build strong relationships with internal stakeholders in Tech Services and adjacent business units, seeking to balance delivery against stakeholder needs and ensuring adherence to established processes
• Manage hardware and software ordering processes across domestic and international regions, including online, punchout, and vendor portal channels
• Support medium- to low-touch software renewals and vendor engagement, coordinating with Legal and stakeholders as needed to ensure smooth contract execution and compliance
• Manage and execute process improvements to maximize S2P efficiencies and support the future state vision of procurement operations
• Provide responsive, solutions-oriented support while managing high volumes of requests through multiple intake channels
• Support ad hoc S2P projects needs with activities such as reporting, data extraction, New Tool Requests, preferred part analysis, etc
What we're looking for
• 3-5 years' experience in procurement operations, procurement center of excellence, or S2P.
• Proven time management skills to juggle multiple requests, priorities, and deadlines.
• Proficiency with procurement and workflow tools such as Coupa, JIRA, Slack, and vendor portals.
• Familiarity with purchase order systems, invoicing processes, and accounts payable workflows.
• Experience with hardware/software ordering systems (punchout, portals, online marketplaces).
• Comfortable providing training and guidance to stakeholders on processes and tools.
• Excellent written and verbal communication skills for managing email aliases, Slack channels, and stakeholder updates.
• Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring strong communication, organization, time management, and problem-solving skills.
• Open to change and ability to adapt to evolving needs, supporting additional procurement tasks and projects as required.
• Bachelor's degree or equivalent experience.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-j6zqnw-35-215-184-102-42 in your application.