Job Description
WHAT THIS ROLE WILL DO
• Anticipate and respond to guest needs
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Organize and prioritize service per appropriate service sequence
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• Deliver food and beverages to artist
• Perform opening/running/closing duties according to HOB policy
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Have the ability to memorize menus and daily specials
• Remove dirty plates, glasses, etc., from green rooms once artist has finished
• Clean spills on tables or around work area
• Maintain HOB safety and sanitation standards
• Have knowledge of all music, promotional or special events in the house
• Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
• Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival
• Ensure all traces of previous occupants are removed and room is clean
WHAT THIS PERSON WILL BRING
Required:
• 2-5 years high volume experience in hospitality
• Skill in guest relations
• Wine & Liquor knowledge
• High School Diploma
Preferred:
• Responsible Alcohol Awareness Training Certification or Equivalent
Physical Demands/Working Environment:
• Working environment is fast-paced
• Position requires extended periods of prolonged standing and working on your feet
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
Jobcode: Reference SBJ-bxqq1e-35-215-184-102-42 in your application.