Director, Tools Governance

Job Description

NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description
Role Summary and Purpose
As the Director, Technical Tools Governance at NBCUniversal, you will lead the strategic direction, execution, and governance of technical tools supporting the Digital Network Operations Center (DNOC) within the Global Streaming Technology organization. This role is responsible for overseeing the full product lifecycle of operational tools, driving standardization, automation, and optimization across platforms. You will also manage procurement and financial oversight for the tools ecosystem, ensuring alignment with business goals and operational excellence.
This is a high-impact leadership role that blends product ownership, technical governance, and financial stewardship to support world-class, around-the-clock streaming operations.

Key Responsibilities
Product Governance & Strategy
• Define and implement standards, processes, and tools for technical product ownership across teams.
• Develop and maintain metrics to evaluate tool performance, quality, and ROI.
• Align product strategy with business objectives and user needs.
• Lead the development of roadmaps and business cases for new tools and enhancements.
Operational Execution
• Oversee the full product lifecycle: planning, requirements gathering, budgeting, procurement, and vendor management.
• Partner with engineering and digital teams to implement new technologies and resolve tool-related issues.
• Ensure timely delivery of technology solutions within budget constraints.
• Conduct ROI analysis to prioritize tool enhancements and feature development.
Financial & Procurement Oversight
• Manage procurement of tools and services, ensuring cost-effective vendor relationships.
• Oversee budgeting and financial planning for the tools portfolio.
• Monitor and report on financial performance, identifying opportunities for cost optimization.
Leadership & Collaboration
• Lead cross-functional teams, including internal stakeholders and external vendors, to ensure tool reliability and availability.
• Coach and mentor team members to build a high-performing, collaborative culture.
• Promote knowledge sharing and continuous improvement across the product ownership function.
Qualifications
• Education: BA/BS in a related field or equivalent experience.
• Experience:
• 9+ years in Technical Product Ownership, Product Management, or Digital Operations.
• Proven experience managing vendors, budgets, and procurement processes.
• Deep understanding of Agile development and process optimization.
• Expert-level knowledge of video streaming technologies and operational tooling.
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Preferred Qualifications
• Strategic thinker with a continuous improvement mindset.
• Strong leadership and cross-functional collaboration skills.
• Excellent communication, organizational, and analytical abilities; ability to manage complex projects within budget and timeline constraints
Passion for improving operational tools and employee This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $160,000. Bonus & LTI eligible.

Jobcode: Reference SBJ-86vvkk-35-215-184-102-42 in your application.