QA Lead

Job Description

QUALITY ASSURANCE
What We Do
The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.
What You'll Do
We're looking for an experienced QA Lead for the Battle Royale Quest team! This team is responsible for creating an engaging experience by implementing quests that reinforce fun gameplay, map changes, and game flow that other teams make. In this role, you will guide quality for seasonal releases, partner with other discipline leads, and innovate and improve our seasonal quality processes to deliver an epic experience for our players. We are a creative group within a large organization that prizes intelligence, creativity, and nimble problem-solving skills. Our ideal candidate is a self-starter with game QA management experience and has a passion for innovating and improving upon the Fortnite BR-Quest Process.
In this role, you will
• Assign, supervise, and evaluate the performance of appropriate internal and external resources for the testing, documentation, and research of relevant issues on Fortnite BR-Quests
• Collaborate with the development team to analyze qualitative and quantitative game test results, evaluate their importance across a matrix of factors, and take action against them in real time
• Maintain an expert knowledge of Fortnite BR-Quests experiences and their tiers of quality
• Develop and iterate on quality strategies that encompass staffing, technical requirements, product space, and involvement throughout the development lifecycle
• Audit testing approaches, provide detailed recommendations for improvement, and address tactical gaps
• Identify risks to the quality of testing in the product, process, and people, and then develop and execute on solving those challenges through internal and external resources
• Evaluate, nurture, and grow the skills and the usage of our Quality Assurance staff (Analysts, Engineers, Testers)
What we're looking for
• 2+ years of QA management experience in the games industry
• Experience working on a hybrid in-house/outsourced team in a fast-paced environment
• Excellent time-management and multitasking capabilities
• Skilled writer of detailed issue documentation and test plans
• Strong communication skills, ability to advocate
• Experience using qualitative metrics to measure types of fun
• Expert user of issue tracking tools such as JIRA
• Effective collaborator with, and inspirational leader of, small teams on short deadlines

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-9z66v9-35-215-184-102-42 in your application.