Fall Intern - IT

Job Description

Title: IT Intern (In-Person, Unpaid, For College Credit)
Location: New York, NY (On-Site)
The Role:
The IT Intern will support the daily operations of the IT department by assisting with a variety of entry-level technical tasks. This individual will shadow the IT Specialist and report directly to the IT Manager. The role is ideal for someone pursuing a career in IT and eager to gain practical experience in a professional setting.

Key Responsibilities:
• Assist with asset inventory management, including tagging, tracking, and documentation of IT equipment
• Perform daily conference room technology checks to ensure AV systems are functional before meetings
• Assist users with basic technical support issues, such as password resets and account lockouts
• Maintain IT equipment storage area, ensuring cleanliness and organization
• Document processes and solutions in our knowledge base
• Assist in updating internal IT documentation and inventory logs
• Shadow and support the IT Specialist with ongoing projects and helpdesk tickets
• Escalate complex technical issues to appropriate team members
Qualifications:
• Currently enrolled in a college/university program (preferably in Information Technology, Computer Science, or a related field)
• Must be eligible to receive academic credit from their college or university for the duration of the internship
• Basic understanding of Windows and macOS operating systems
• Familiarity with Microsoft Office and Google Workspace tools
• Interest in pursuing a career in IT support or systems administration
• Strong organizational skills and attention to detail
• Ability to lift and move equipment (up to 30 lbs) as needed
• Showcased ability to work in a professional, dynamic environment through previous internship or relevant work experience
This internship is available for the Fall semester. This is a non-paid internship, with flexible hours (minimum of 16 hours per week) to reflect your necessary college credit requirements.
Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

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Note – Roc Nation benefits and policies differ from Live Nation

Jobcode: Reference SBJ-5bbx17-35-215-184-102-42 in your application.